Returns & Exchanges
At Earth Breeze, we stand behind our eco-friendly products with a 60-day Satisfaction Guarantee. If you are not completely happy with your purchase, we will provide a full refund or exchange to ensure you can clean with confidence.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for your return.
Receive Authorization
Our team will review your request within 24 hours and provide a prepaid return shipping label or instructions for your eco-friendly disposal.
Package Your Item
Place the unused portion of your product back in its original biodegradable packaging to ensure it arrives safely at our facility.
Get Your Refund
Once your return is processed, a full refund will be issued to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing